There once was a time when technology was just “an accessory” in business. It had little, or no effect, on a company's ability to fulfill its mission. As companies began to move core business operations into technology based operations, suddenly, a serious issue was discovered. When the technology failed, the company's mission was interrupted. Furthermore, depending on the significance of the failure, the financial impact on that company could be devastating.

Today we operate in an environment where most core business processes require technology. It allows for a high level of management, productivity and competitiveness, unlike what many companies have ever experienced. At the same time, there are threats that constantly target that technology, such as equipment failure, viruses and malware, power outages, and even rogue personnel. Any one of these can cause a significant amount of downtime which can place a company at serious risk, or worse.

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