Configuration issues occur when the installer does not detect the printer after selecting the connection type. It might display the following errors:


• No device found
• Unable to find the printer
• Printer not found on wireless network
• No printer detected

The problem can be solved quite easily through HP printer customer care number: 1-877-540-9627. Just by dialling this number you will get proper assistance from their technical support. They will guide you to do the following steps:

Step 1: Restarting all devices

• Disconnect the power from the router and turn off the printer
• Clear all running tasks on your system and shut it down.
• Reconnect the power with router and wait till all the lights start blinking on it
• Turn on the computer as well as printer.
• Try to install HP software and driver again.

Step 2: Re-check network connections and status

• For wireless connection, open the wireless network settings in the control panel and make sure the wireless signal is turned on. Wireless icon must be either steady or blinking.
• For wired connections, check the cable connections with Ethernet ports and available port on the router. If the connection is established correctly, the light will blink.
• Printers cannot connect to the network if router is set to 5 GHz band. Make sure it is 2.4GHz.

Step 3: Halt Firewall Temporarily

• Sometimes firewall block communication with network printers, so click on the troubleshooting firewalls in the drop down menu.
• Click disable on the status of the firewall.
• Then try installing HP driver and software again to re-run the printer.

Step 4: Reinstalling the HP software

• Disconnect the USB cable from the printer.
• Click on Programs and Features in control panel. Click on HP printer icon and uninstall it.
• Restart the computer.
• When computer starts, re-connect the USB cable and try to re-install software and drivers.

If you still need assistance with proper instructions, try to connect with HP Printer Toll Free Number: 1-877-540-9627. They will guide towards right criteria of configuring the printer and make it work properly again.