Knox Machinery is a warren, maine (USA) based company which deals in precision machinery parts, machinery assemblies and pre packaged component kits. This 1977 established company is dealing in following industries like - server defense, communication, oil and gas, aerospace and power generation.
Company believes in the following mission statement like - “Don’t perform the same mistake again”. The core theme behind implementing the ERP software is to implement a core system that can completely remove the manual interruption and data redundancy and to make flexible and quick access to the current system which can lead to growth and revenue maximization of the company.
Knox machinery tried to implement the ERP software before but it was not too successful because of the following reasons -
There was many bugs and redundancy errors
Lack of visibility and access of real time data
No integrated view of the business activities in a same database
There was paper based execution system of manufacturing processes
There was manual quality tracking and control system.
There were data manipulation system in the existing information system
How the ERP system was initiated in the company -
In the initiation process of ERP, many different teams were organized and the whole emphasis was given on the non performance of the existing information system and thereafter new business practices and policies were performed. Later on, the complete documentation of complete ROI, practices, environment was done and new roles and responsibilities were decided.
Benefits and Response -
data manipulation and duplication was reduced completely
There was approximately 40% improvement in reporting
There was significant reduction in order per time of 2 hours to 2 minutes
There was Improved planning schedules, improved shipping schedules and manual interruption was completely removed
Critical improvement in the documentation and routing processes.