Indian automobile market is the seventh fastest growing market in the world. It has the total market share of 5.7% of share in GDP. India is considered as the fourth most highest exporter in the automobile market and approximately 2.5 million units of automobiles are produced every year. Maruti Suzuki is the largest exporter companies in the automobile industries of India.
Maruti Suzuki believes in only the one motive that is - “to maximize the shareholders wealth and optimizing the customers’ delight.” Maruti Suzuki deals in cars and motorcycles in across the network of 300 cities of India.
Why is ERP in Maruti Suzuki -
There were following problems in the Maruti Suzuki -
human dependence for data collection and reporting
Lack of proper control
Lack of quality in information processing
No real time access to information
Huge and real turnaround time
How ERP was implemented in Maruti Suzuki -
It was emphasized that a steering committee should be organized which will review the existing policies in the organization and there will be smooth and flexible work environment. The ERP software of Oracle was prescribed for the ERP in Maruti.
There were following parts of the ERP project management team -
steering committee
Project planning team
Oracle business accelerators
Quality control team
Review team to inspect the functionality of the system
Benefits of ERP -
Greater efficiency and less confusion
deeper insight of the performance
pre information about the problems
Improven decision making and forecasting
Removal of spreadsheets
proper inventory management
cost reduction in automated workflow
automotive decrease in vendors
complete personal work history in a single profile
retain high class quality people
Proper integration between the no. of departments
lower support costs
end to end proper visibility
Critical success factors -
There were following success factors in the implementation of ERP like -
support of top business users
proper change management
proper phased implementation
huge user training
Proper integration with user processes
advanced supply chain management
proper automation
total enterprise asset management