The tube store is the serving company for the vacuum tubes which is totally used in guitars, violins and other sound and music systems. These vacuum tubes basically work for amplifying the sound from all solid state amplifiers. This company was established in february 1999 which is now become the best online retailer for vacuum tubes.
Why ERP is working in the tube store -
In initial years when the tube store company was passing through limited growth condition due to not having proper technology and resources. Due to implementation of Netsuite ERP software, the company gained help in both administrative and online operations. It also gained the speed and acceleration in gaining more revenue potential.
The overall problem was in the current system was the insufficient technology flexibility in terms of data collection of sales and payroll. The company required the reliable partner who could manage, configure and customise the Netsuite platform and could also manage the proper client base in terms of growth and sales.
In the series of problems, company was also passing by a separate problem that the client was not understanding the compatible items with each tube and they wanted to manage the client data in this way that they can sell the readymade packages to the client as per their needs. So as per that the website maintenance was also necessary.
How the problem was stored -
The tube store company started to take the support of Big Bang ERP company because of their multi country customer support, ongoing project handling support and a previous long term support.
Big bang ERP supported the company in each and every way they requested like - populating bundles to simplify the client requirements and maintaining the site for advanced cart and checkout process. Big bang ERP is considered as the responsible entity for the company revenue.
Big Bang ERP could help the company in cutting down their cost and time and there was no self learning, training and procurement involved in re-implementation of ERP software. Hope you have liked the post ! Thanks for reading it !