Alexandra DiCamillo started her career as Front Office Manager at Broadway Diagnostic and Rehab. She worked to handle all billing and collection matters, including creating invoices and liaising with insurance providers and patients. She also managed daily front office activities, including fielding incoming calls, resolving concerns and completing insurance forms. Besides, she implemented changes based on staffing requirements and floor assignments.

As the practice administrator, Alexandra was solely responsible for overseeing the operations. She created a new children’s area in the practice waiting room for a more family-friendly environment. . She also posted incoming payments, created invoices, and generated reports for outstanding claims. Alexandra established and enforced office policies, standards and processes. A practice administrator has an understanding of healthcare principles, policies, and legal issues in order to ensure a safe and effective environment for patients as well as healthcare professionals.

She also managed patient flow; ensuring appointments were completed in a timely manner. Alexandra negotiated doctor’s contracts with insurance providers and established and enforced office policies, standards and processes.

Currently serving as Director of Operations at ENT Group, Alexandra DiCamillo oversees the daily activities of 25 practices, thus making the key decisions and ensuring smooth operations. She also organizes center calendar, scheduling appointments and arranging travel plans for the Doctor. He ensures employee compliance with center policies, procedures, and quality assurance protocols. Besides, Alexandra fields patient and employer enquiries and quickly handles complaints or concerns.

She is a skilled administrator with an expertise in record keeping, scheduling, and inventory control. She is highly adept at assessing the performances and identifying opportunities for improvement.

About Alexandra DiCamillo

Alexandra DiCamillo graduated in Associate of Science in Suffolk Community College. Thereafter, in 2000, he pursued Bachelor of Arts in Healthcare Administration in Stony Brook University. She holds more than 25 years of experience in administration and management.
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