With only 15.0% of shoppers who have never used locker services intending to try them at least once, providers need to build awareness in order to establish the service. An important step in increasing the uptake of lockers is in getting shoppers to use the service just once.

Though Collect+ type services as a main delivery method are far behind that of the Post Office in many sectors, over the next five years we expect Collect+ and similar services to become the primary PUDO delivery method. While Post Offices are closing around the UK, Collect+ has been greatly expanding its coverage.

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However, it will face obstacles in achieving this rate of growth, ranging from shopper behavior and uncertainty, to retailers' capacity and willingness to engage with the service.

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Table of content:
1) Overview
2) Key Findings
3) Market Summary and Forecast
4) Trends
5) Sector Analysis
6) Methodology
7) Appendix
8) Appendix

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