In the hot summer, Tietuo Machinery's firm step of caring service cannot be stopped. In late June, a service team composed of technology, marketing and after-sales kicked off the series of activities of "Intimate Service" in 2020, continuing the service agreement between Tietuo Machinery and the majority of new and old users every year.

　　Tietuo Machinery's Intimate Service Miles Event aims to listen to the voice of customers, provide timely technical support and services to customers, and further improve service quality and satisfaction. Before departure, the service team had a preliminary understanding of the daily operation and usage of the asphalt mixing plant equipment and existing problems based on the customer's daily files, and made a return visit with problems. Only by visiting the site in person can we provide customers with the best service based on the actual situation. During the return visit, the Tietuo Machinery Service Team took the lead to provide a comprehensive inspection of the equipment every time it went to a construction site, and communicated with customers and operators in all aspects on the spot to understand the recent operation status and collect customer opinions. In the heat of the heat, the service team is not afraid of high temperatures, not afraid of the blazing sun, shuttles to all key parts of the equipment, and carefully investigates, hoping to solve practical problems for users through practical actions, eliminate hidden dangers, and prevent problems before they occur.

　　 Asphalt mixing plant equipment inspection and seminars, the service team will conduct troubleshooting, repair and maintenance, safe operation and other knowledge guidance training to the operators based on the current equipment usage. During the period, the service team also listened to customers' experience using Tietuo equipment and collected valuable opinions. These opinions will be fed back to the corresponding departments after the event, to help Tietuo Machinery further improve product technology and service quality.

　　 Tietuo Machinery’s service to customers’ journeys for thousands of miles is carried out every year. Random selection is adopted to continuously carry out a series of activities of “not forgetting the original intention, caring service”. During the return visit of the "Thousand Miles of Intimate Service", the service team's active service attitude and excellent technology helped customers solve things within their capacity, won the recognition and support of many customers, and deepened the bond between manufacturing companies and equipment users. For more than ten years, Tietuo Machinery has always focused on the improvement of product technology and product quality in the field of asphalt mixing plants and recycling technologies to provide customers with the best products and services. There is no end to the service, and Tietuo Machinery will put forward higher requirements for the team, continuously improve and improve, and achieve self-transcendence.

　　 The return visit will continue, and the service will be endless. "Creating the greatest value for customers" is the core concept of Tietuo Machinery. We sincerely thank our customers for their trust and support. Tietuo Machinery will persevere, create maximum value for our customers and go forward courageously, give back to customers with practical actions, and fulfill service promises.
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