1st April 2019, New Delhi: Wobot is a technology company which offers artificial intelligence based video surveillance solutions to monitor business operations. For instance, it is useful in the hospitality industry for uses like checking hygiene compliance, customer insights, customer experience and detection of internal thefts. This is a highly useful application of AI hospitality industry.
More details about the company were revealed to the public in a recent press meet held in the city.
“At Wobot, we work every day to solve the biggest problem in surveillance- analysis of tons of data in the form of videos. All big companies make use of CCTV surveillance to track their business operations. This needs manual monitoring which is time-consuming and accurate. This is why CCTV’s have been used in the past only for post-mortem analysis of a situation. Wobot Intelligence helps companies to make sense of this data by using a layer of Artificial Intelligence which enables the system to do surveillance on behalf of the human eye. Our machine learning algorithms can detect any deviations in SOP’s (Standard Operating Procedures), automatically list them and make them trackable for all relevant stakeholders in the organization,” said an executive.
In the case of the hospitality industry, the first task of Wobot’s AI platform is to enable real-time monitoring, check compliance of SOPs and best practices, which are highly useful for food manufacturing units, restaurants and hotels. The artificial intelligence hospitality industry application is highly useful.
Next application is hygiene compliance where Wobot’s video analytics can help ensure compliances related to hygiene SOP’s. It can define rules to detect non-adherence of detecting spillage on the floor, use of gloves/safety caps/uniforms, cleanliness of table service and mopping of the floor.
With regard to customer insights, the pre-trained models of the company can capture key areas and help generate insights which can help in better understanding of customers. These include a count of walk-ins, emotion detection (surprised/disgusted/happy/sad/confused), traffic alerts for reception area/ guest waiting area/restaurants, etc., demographics of visitors (age, gender, etc.) and chair occupancy.
Customer experience is a vital part of any organization, and Wobot’s software will help in understanding the experience of customers in all aspects. These include time for order taking, queue time, and wait time. Another important service rendered is the detection of internal pilferage/theft. Through Wobot’s video analytics, it is now possible to detect and measure the losses because of employee theft. By making use of the proprietary transaction detection algorithm, the details of the actual transactions completed can be calculated.
Wobot offers software solutions through vision computing and machine learning algorithms for Facial Recognition, Action Recognition, Object Detection, Posture Detection and Pattern Detection.

About The Company: Wobot is an India-based company which offers computer vision or artificial intelligence to do video surveillance for monitoring business operations. It harnesses artificial intelligence technologies for facial recognition, action recognition, object detection, pattern detection and posture detection.