30th July 2013 - WebReception an advanced web reception company has been awarded Certified Partner Status with LiveChat Inc. WebReception uses the latest technology to provide site visitors with customer services through online chats. Webreception.com has highly trained web receptionists with at least of three years of experience. They are known for their pleasant attitudes and their ability to pick up cues from site visitors to help the visitor learn more about the products and services on the site and provide information to site administrators. This intelligence will assist with converting new and existing visitors to paying customer.


With the Webreception, each site will get a preview chat widget, so the web administrators can approve or disapprove the look and feel of the widget. They can also preview a web receptionist's ability to meet the needs of the site visitors. The chat operators are not flying blind. They receive specialized training, so they understand the finer points for working on specific sites.

Especially important to site administrators, one of the major features of using LiveChat expert certified receptionists is the chat operator's ability to generate sales leads. When visitors arrive at a site that does not have a chat operator, the visitor may or may not complete a contact information form. The chat operators interact with the site visitors, and some people are more likely to interact with a real person asking actual questions. The chat operator can then obtain the visitors' names, methods for contacting them, and they can try to gather any other information that the site administrator requests. All of the information can then be sent immediately to the site administrator who can then use the details to establish and e-mail list for a newsletter, to follow up with potential customers, or to perform other efforts to assist with transforming the visitors into paying customers.

Further data provided to site administrators include information regarding the number of people who the chat operator conversed with online, the length of time that each operator chatted with each visitor, and the contents of each chat. This data could help the site administer analyze the feasibility of continuing the chat services. They can also compare the effectiveness of the chats over time. Perhaps returning visitors will come to expect to receive customer service whenever they visit the site, so they will choose one site over another site, because they like the quick and efficient customer service.

New customers might take a little longer to open up to the chat operator, but once they realize that there is a real person available to answer their questions and help them, they might be more prone to make purchase decisions sooner. Trust is a major factor when it comes to conducting business over the web. Live chat operators can help businesses build that trust among their visitors within an online presence. The reliable chat operators help create a warm and friendly environment online that can garner a positive response from both new and existing visitors. Sites with online web operators help sites become more credible, welcoming and helpful. Online business can benefit from WebReception's LiveChat Expert Certified Partner status.

A LiveChat Expert Certified Partner provides customer service to site visitors that could help convert visitors into paying customers.

For more information please visit the given link http://www.webreception.com.