Whatfix Raises $3.5 million Series A To Accelerate Product Adoption For Enterprises

Investment will expand global footprint and accelerate R&D

SUNNYVALE, California, April 4, 2017​ - Whatfix, a software platform that helps enterprises accelerate product adoption and user performance, today announced it has successfully completed a $3.5 million Series A financing.

Stellaris Venture Partners led the investment round with participation from existing VC investors Helion Venture Partners, Powerhouse Ventures and Marquee Angels Gokul Rajaram, Girish Mathrubootham, Aneesh Reddy and Vispi Daver. The investment brings the total funding in Whatfix to $5 million. Alok Goyal from Stellaris Venture Partners will join the Whatfix Board of Directors.

Whatfix, a game changing Performance Support platform will use the funding to strengthen its R&D and aggressively expand its global footprint. Whatfix’s platform is built with real-time interactive guidance technology at its core. The solution, helps users achieve optimal performance by providing them quick and easy access to contextual information, needed at the time a task is being performed. With Whatfix, enterprises enable their users to quickly adopt any
software application thereby eliminating the time spent in referring multiple resources for help and support. The customers of Whatfix are excited about the reduction in their training efforts and support costs.

Commenting on the close, Khadim Batti, CEO and Co-Founder, Whatfix said,​ “At
Whatfix, we are building a solution that provides just-in-time contextual help for any web application.”

“We are one of the top contenders in this space, serving enterprises and businesses alike to reduce their training and support efforts. This round of funding will take us a step closer to our vision in providing businesses with a next-gen Performance Support solution.” he added.

The Series A funding follows on an exceptional year for Whatfix, which saw a substantial 8x

growth. Whatfix has been regularly adding Fortune 500 enterprises globally, and plans to triple

their enterprise customer base over the next 12 months. Whatfix’s platform, has been adopted

by hundreds of businesses, including enterprises like HP, AAA, Booking.com (The Priceline

Group), NASA, CNA Financial and Wyndham Worldwide. Whatfix is also actively involved in

partnerships with ISVs and SIs to take its cutting edge technology to enterprise software market.

“User onboarding, training and support are challenges faced by pretty much all

enterprises, who spend $500Bn+ on software every year. Whatfix's product is a quantum

leap improvement to the current approach of user help through static articles and

manuals. We are very excited to partner with Khadim and Vara Kumar, a world class

SaaS team.” said Alok Goyal, Partner, Stellaris Venture Partners.

Being one of the early investors of Whatfix, Helion has been consistently backing

Whatfix’s philosophy. Speaking about the investment and growth opportunity with

Whatfix, Dr. Ashish Gupta, Senior Managing Director, Helion Venture Partners

says, "Whatfix delivers a differentiated technology solution to global customers. The

team has grown the business steadily in revenue, quality of customers, a growing

partner network, and very high customer satisfaction.”

About Whatfix

Whatfix represents an evolution in product adoption, where experiences are dictated by how

users interact with the product right from onboarding to training to providing them support in

real-time.

Whatfix, is a B2B SaaS based Performance Support platform founded by Khadim Batti and Vara

Kumar having its offices in India and USA. The idea for Whatfix originated from their practical

problem of hand holding users in their first undertaking. The solution, paved the way to create

Whatfix, which now helps companies accelerate user performance and product adoption

globally.

To learn more about Whatfix, visit https://whatfix.com

About Stellaris Venture Partners

Stellaris Venture Partners is an early stage, technology focused venture capital firm with offices

in Bangalore and Delhi NCR. Alok Goyal, Rahul Chowdhri and Ritesh Banglani, the founding

partners of the firm, are seasoned venture professionals who have previously led global

technology businesses. In the past, the partners have invested in market leaders such as

Taxiforsure, Bigbasket, Shopclues, Axtria, Lifecell and Simplilearn. Stellaris will back bold

entrepreneurs who leverage technology to solve large problems. Stellaris has created a network

of successful founders and business professionals to help identify promising investments,

advise portfolio companies and selectively co-invest with the fund.

For more information on Stellaris Venture Partners, visit http://www.stellarisvp.com

About Helion Venture Partners

Helion Venture Partners is a multi-stage, technology focused venture fund with $600 million

under management for investing in India. Helion invests in technology enabled businesses such

MakeMyTrip, Bigbasket, Redbus, TaxiForSure, and others.

For more information on Helion Venture Partners, visit http://www.helionvc.com/

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