vDesk.works, a global provider of enterprise-grade virtual desktop services, offers a future-proof and highly-productive Remote Assistance functionality for all sizes and kinds of businesses from around the world.

vDesk.works’ Remote Assistance Service empowers customer support technicians to resolve all kinds of technical issues for all levels of customers without physically visiting the system. Technicians can get access to the faulty systems from anywhere in the world and can resolve them as per the requirement. All they need is the remote desktop access permission from the user.

It empowers the support team to offer quick and insightful solutions to various kinds of customer issues. It saves them a lot of time as they won’t have to physically visit different users. This way they can help multiple different users at the same time. Also, vDesk.works’ remote assistance service helps in cutting down customer support expenses to a very large extent.

Best-in-Class VDI Remote Support and Virtual Desktop Support Features Integrated

● Cost-efficient solutions for small, medium, and large-sized businesses
● Session shadowing tool integrated
● Enhances ROI by eliminating productivity hindering errors
● Offers round the clock customer support
● Location independent assistance made possible
● From setup to configuration, all kinds of technical errors resolved
● Much faster and reliable as compared to the traditional support system
● Eliminates the hassle of ticket, emails, and request management

Call vDesk.works at 650-461-9170 or 469-908-0801 to get started!

About vDesk

vDesk.works is committed to helping organizations unlock innovation, engage customers, and boost productivity by providing fast and secure application delivery, desktop virtualization, and cloud-hosted virtual desktop solutions. With vDesk, users get seamless work experience and it has a unified platform to secure, manage, and monitor diverse technologies in complex cloud environments. The team behind vDesk.works operate on a strong belief that application delivery and cloud computing solutions should be flexible, dynamic, and above all, simple to use. With a global customer base, vDesk.works is recognized as one of the leading players in application delivery, virtualization, and cloud technology markets.

The rise of work from home and remote working culture is transforming the way businesses operate. Cloud computing is the most promising evolution of the 21st century and is sure to make the complete business management hassle easier for all sizes and niche of organizations.

vDesk.works and its state-of-the-art Remote Assistance service is empowering businesses around the globe to offer cheaper, better, and faster customer services to their clients. It is eliminating the need for organizations to maintain a dedicated remote support team.

Get started with vDesk.works’ Remote Assistance and Shadowing Tool Solutions today! Give a call at 650-461-9170 | 469-908-0801 or mail us at [email protected]