Global Speech Analytics Market Anticipated To Grow at CAGR 23% From 2018 – 2022


Posted December 27, 2018 by vaibhavhulsure

Report provides Global Speech Analytics Market Analysis By Growth, Size, Share, Trends, Opportunities, Segmentation, and Regional Forecast To 2022

 
Speech Analytics Market Snapshot

Market Research Future (MRFR) has revealed in its latest report that the valuation of global speech analytics market will reach USD 1.75 Bn growing at 23% CAGR from 2016 to 2022. The adoption of speech analytics technology for a decade has been unabating due to its proficiency in enabling enterprises to perform and control the tasks of management efficiently. The technology has been successful in finding ways to penetrate sectors such as banking, healthcare, insurance, retail, sales, etc.

The major factors contributing to growth of speech analytics market are the increasing need for customer relationship management, rise in level of competitiveness amongst the existing players, new product development, and rigorous management. Risk management along with rising requirements for compliance is also attributing to the growth rate. The demand for this market increases with experience and knowledge of third party resources for implementation of such solutions. A major driving force for the speech analytics market is the growing customer interaction by various channels such as voice, social channels, and surveys. The major restraining factor of this sector is the associated high costs especially the cost of software licensing.

The prominent players in the Speech Analytics Market are-

Genesys Telecommunication Laboratories, Inc. (U.S.), NICE Systems Ltd. (Israel), HP Enterprise (U.S.), Calabridge, Inc. (U.S.), Castel communications LLC (U.S.), Verint Systems, Inc. (U.S.), Callminer, Inc. (U.S.), Avaya, Inc. (U.S.), Calabrio, Inc. (US), and, Aspect Software Inc. (U.S.).

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Categories Technology
Tags speech analytics market , speech analytics market share , speech analytics market size
Last Updated December 27, 2018