Our Mission
Through a commitment to service excellence and innovation, Tranquil
Care will provide high quality care and service to all people, and
loved ones, in need of support.

Our Vision
To ensure that Tranquil Care Services is the customer’s first
choice, through the delivery of a superior care support
experience.

Our Values
Encourages innovation
Empowers Caregivers
Promotes a culture of care
Fosters service excellence and continuous improvement
Fosters communication and collaboration
Encourages personal responsibility
Celebrates success.

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Policies
Occupational Health & Safety

At Tranquil Care Occupational Health and Safety Policy outlines our commitment to prevent illness and injury through the provision and maintenance of a healthy and safe working environment.

Client Rights & Responsibilities

At Tranquil Care we clearly outline our Care Recipients’ rights, so you know what to expect from our Support Worker. We also ask our Care Recipients to abide by a series of responsibilities.

Privacy

Our Privacy Policy outlines our commitment to respect the confidentiality of personal information.

Complaints and Grievances

Our Complaints and Grievances Policy ensures that feedback from Care Recipients, family members and case managers is listened to and acted upon. In accordance with local ministry of health standards, all Care Recipients and their representatives have the right to have complaints investigated objectively, without fear of retribution.