The interest in attention to detail of your bathroom fitters Clevedon or kitchen fitters Clevedon is a mark of their skill, expertise and experience. We just know when someone just knows what they are doing, don’t we? It is that sense of comfort we get from being in the hands of an expert. We call that peace of mind.

Skill is something specific: it means our knowing how to do a thing, a craft, perform a specialty, and be able to demonstrate that we know how to do it. It is defined by tangible, measurable or quantifiable outcomes. All tradespeople have to be able to exhibit specific skills to be able to qualify in their given trade, for example. This is why trade boards exist: to certify that the specifically identified skills have been mastered to a given level of competence. So it follows that anyone who is certified to undertake a specific trade has mastered a particular level of work for which we hire them. This then is why it is so important that we do indeed check the certification of craftsmen and tradespeople who do work on our homes.

When it comes to building, there is no higher authority than the Federation of Master Builders. To be a member means having jumped through all the hoops, filed all the documentation, and to be able to live up to the high standards of this ancient and respected profession. The name says it all: Master Builder. That means you, the customer, are able to enlist the services of a member, knowing that this is a service provider at the top of his or her game. The benefit is recourse: knowing that you can raise shoddy workmanship with the very body that gave you the confidence to hire a contractor in the first place.

Professionalism is a quality, not a skill. Whilst the Federation of Master Builders is able to measure and qualify the skill of a builder, it cannot be reasonably expected to account for the professionalism of its members. Professionalism, and the qualities and values of businesses, rather than the skill sets of tradespeople, is something that is measured by a time-tested metric: reputation. No matter how the world of communications and marketing evolves, no matter that we turn to search engines instead of the yellow pages, a business wins more business based on its reputation. Trustmark is a government endorsed standards body that encourages peace of mind by demonstrating the trustworthiness of tradespeople, and their reputability.

The ultimate measure of reputation in business though is the answer to the question: would you use them again? Any business that can show repeat business, referral business and ongoing business with clients in a competitive market where alternatives and substitutes are freely available is a business that can measure and demonstrate their claimed reputation.

When kitchen fitters Clevedon bid for your renovation or home improvement business they should be able to demonstrate their ability by examples of past work for happy customers who would gladly refer them or use them again. They should also be able to show you current safety certification and registration with trade bodies and professional organizations like Trustmark and the Federation of Master Builders. So when you hire your bathroom fitters Clevedon, ask yourself: do want to be left with peace of mind, or have them go with a piece of yours?


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