Scope of the Report:

This report focuses on the Contact Center in global market, especially in North America, Europe, Asia-Pacific, South America, Middle East and Africa. This report categorizes the market based on manufacturers, regions, types and applications.


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Market Segment by Manufacturers, this report covers

• Teleperformance
• Convergys (Stream)
• Sykes Enterprises Inc.
• Transcom
• Atento
• Arvato
• West Corporation
• Acticall (Sitel)
• TeleTech Holdings Inc.
• Comdata Group
• Serco
• Concentrix


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Market Segment by Regions, regional analysis covers

• North America (United States, Canada and Mexico)
• Europe (Germany, France, UK, Russia and Italy)
• Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
• South America (Brazil, Argentina, Colombia)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)


Market Segment by Type, covers


Market Segment by Applications, can be divided into

• Telecommunication
• Banking, Financial Services and Insurance (BFSI)
• Government and Public Sector
• Healthcare and Life Sciences
• Retail and Consumer Goods
• Others


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