As a business manager, you need to do everything in your power to make sure that your projects are running smoothly and that your customers are happy. Even though you might believe that you can accomplish all this by using traditional communication methods, you should know that a proper customer portal can offer you many more advantages than you can imagine. The deal with a client portal is the fact that it was designed to improve not only the communication process, but also increase productivity.
This means that once you start using the client portal, you are going to complete tasks in a shorter period of time and in a more organised manner. Moreover, you are not going to deal with as many customer complaints you used to due to poor communication. The right customer portal will make your customers feel that they are more involved in the project, thus offering them the peace of mind that they require. When you use traditional communication methods, you can not benefit from the same level of transparency.
This client portal allows you to create groups. Every single group will be able to communicate with ease, share documents, request approvals and even comment on particular tasks. All activity will be organised and easy to follow. Customers that have not been able to check their notifications will be able to get up to date without too much trouble. Sometimes, when you communicate via email or other channels, a lot of information is lost. This will make customers feel that they have been left out of the project.
The good news is that this never happens when you use a suitable client portal. Different members of your group can have different levels of access. Also, you can use the software to assign tasks and set up deadlines. The tool will remind members of your group about said tasks and will notify you whenever there is activity on your group. Moreover, you will learn who posted what and the exact time and date when they posted it. Even if one of your employees somehow deletes an important file, you do not have to worry.
Another advantage associated with a proper customer portal is the fact that it all happens in the cloud. All is stored there so that your files, even the deleted ones can be retrieved in a few simple steps. If you ever want to check a report from a long time ago, you just need to search for it. If the report was added to the dashboard, you will be able to find it. Moreover, you will learn who posted the report and if there were any changes made to it.


If you have been thinking about improving the way that you communicate with your customers, you should know that now you have the option of investing in a customer portal ( https://clinked.com ) . The good news is that you do not have to do any research regarding the best client portal ( https://clinked.com/client-portal-extranet ) . That’s because the tool that you require is a simple click away!