The global artificial intelligence (AI) in telecommunication market is anticipated to grow at a CAGR of 40.6% during the forecast period (2024-2031). AI is widely used in customer service and support, predictive maintenance, fraud detection and prevention, quality of service (QoS) management, IoT device management, and data analytics. In customer service and support, AI-driven chatbots and virtual assistants can handle routine customer inquiries, troubleshoot problems, and provide information. Predictive maintenance uses AI algorithms to predict when network equipment might fail or need maintenance. Fraud detection and prevention uses AI to identify fraudulent activities by analyzing call and usage patterns. QoS management uses AI to monitor and maintain QoS levels. IoT device management uses AI to manage and monitor the vast number of connected devices.

Finally, data analytics uses AI to analyze vast amounts of data generated by networks and customers to provide insights for marketing, customer segmentation, and service improvement. Furthermore, the market’s growth is attributed to network optimization across the globe. AI is employed to enhance network efficiency, lower downtime, and ensure higher levels of service quality. In order to provide the optimal user experience, it can dynamically change resources and predict network problems. For instance, in May 2023, Infosys Ltd launched Infosys Topaz an artificial intelligence-first set of services, solutions and platforms using generative AI technologies.

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Market Coverage

The market number available for – 2023-2031
Base year- 2023
Forecast period- 2024-2031

Segment Covered- 

By Component
By Deployment Model
By Technology
By Application

Regions Covered-

North America
Europe
Asia-Pacific
Rest of the World

Competitive Landscape- includes Google, H2O.ai, Inc., IBM Corp., Infosys Ltd., Intel, and others.

Artificial Intelligence (AI) in Telecommunication Market Report Segment

By Component

Solution
Service

By Deployment Model

On-Premise
Cloud

By Technology

Machine Learning (ML)
Natural Language Processing (NLP)
Data Analytics
Others (AI-Enhanced Virtual Assistants, Reinforcement Learning, and Network Function Virtualization (NFV))

By Application

Customer Analytics
Network Security
Network Optimization
Self-Diagnostics
Virtual Assistance
Others (Data Traffic Forecasting, and Fraud Detection)

A full Report of Artificial Intelligence (AI) in Telecommunication Market is Available @  https://www.omrglobal.com/industry-reports/ai-in-telecommunication-market

Company Profiles

Google
ai, Inc.
IBM Corp.
Infosys Ltd.
Intel
Microsoft
NetCracker Technology Corp.
Nokia
Nuance Communications, Inc.,
NVIDIA Corp.
Salesforce, Inc.

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