Coral Gables, FL, December 17, 2018-Sunshine Communications Services, Inc is a live phone answering service that provides English and Spanish answering services to both small and large businesses. Whether a business needs help with after-hours support and call overflows, or if they need complex 24/7 answering service, the company guarantees to answer all the calls in a professional, timely and courteous manner. Sunshine Communications Services is more than an answering service; they are game changers in the answering business. Their services also include booking doctor’s appointments, taking web orders, telemarketing, making reservations, and processing credit cards. They work with hand-picked employees who are trained and prepared to handle any situation that may arise.

The Managing Director said, “Sunshine Communications Services, Inc works different from other answering services out there. Our answering services agents usually take messages from inbound calls and relay the information accordingly based on their level of urgency. They usually deliver the messages via text, phone, fax, or email for free. Besides, we design customized plans to suit the specific needs of clients, which are created to capture useful information and follow protocols that align with the businesses of our clients. We assign clients a unique phone number to forward designated calls. As the calls get in, our trained agents often log into the system and access the information of each client. This helps them to get all the information they need to effectively answer calls.”

The services by Sunshine Communications Services, Inc include peak time answering, lead generation, voicemail-assisted answering, appointment setting, emergency dispatch, 24-hour service, and English-and Spanish-speaking answering services. Their employees are based in the United States, and have in-depth understanding and knowledge of various industries. They train their employees on an ongoing basis to ensure they only deliver superior service. They digitally record all their calls to help their clients monitor all the calls and access important information anytime they need it. This prevents mismanagement of calls thus upholding the reputation of a business.

The Managing Director also said, “There are hardly enough hours in a day or days in a year to do everything effectively. However, at Sunshine Communications Services, Inc, we always believe on the importance of maintaining a top-notch level of customer service, and typically, it’s the first thing that suffers when the demand exceeds the available resources. That’s precisely why we offer virtual answering services to businesses to ensure that even at a time when you lack adequate time to connect with your customers and respond to their calls, they never go neglected. As an answering service company, we are here to answer calls everyday throughout the year, and that means you won’t miss a client.”

Virtual phone services are becoming popular among businesses because they save one the high costs associated with hiring a full-time employee. Virtual answering services don’t require time off for vacations or sick leave. In addition, it doesn’t require medical coverage bonuses. Therefore, it’s more economical to use virtual answering agents than the traditional office support. Sunshine Communications Services, Inc offers a virtual answering service that frees up one’s time so they focus on running their business.

About Sunshine Communications Services, Inc

The company provides live answering services that operate 24 hours a day. They manage after-hours, call overflows, and holiday calls. They create custom programs that suit the specific needs of each client. They offer affordable answering service prices in Miami, and most clients prefer them for that.