Sunshine Communication Services is renowned for its bespoke call answering and data entry services in Florida and the surrounding regions. The company utilizes innovative equipment alongside its skilled personnel to provide diverse call answering services to their clients. Since 1974, Sunshine Communication has provided professional services including telemarketing, reservation making, order taking, data entry, call answering, virtual receptionist, bilingual answering, medical answering, after-hours call answering, and business answering, among others. The company continually trains all its agents to keep up with the changing trends in the industry.

Speaking about bilingual answering services, the Company Spokesperson said, “Our bilingual services help businesses to communicate with diverse customers from different walks of life. We understand that most enterprises in the US attract diverse clients and they require to have more than one language to make communication easier. We offer our services in English and Spanish, and our agents work 24/7 to keep our clients’ telephones open to their valued customers. Some of our bilingual services include call center services, virtual telephone receptionist, customer service outsourcing and much more.”

Sunshine Communication Service provides after hour answering service to help their clients stay connected after regular working hours, during lunch hour, holidays and weekends. They have call center agents who work round the clock every day to respond to business calls and attend to every customer. Sunshine Communication ensures that no call is missed at any given time. They also offer after-hours answering services in English and Spanish. Their services help businesses to reduce the costs of hiring permanent personnel who may not work after office hours. The company can handle large call volumes with excellent customer care and support.

Speaking about physician answering services, the Company Spokesperson said, “At Sunshine Communication, we provide excellent physician answering services to help doctors ease their burden and concentrate on saving lives. We manage doctors’ appointments and emergency dispatch and care while following the set protocols. Our agents are well trained in medical knowledge to help patients with any questions and also direct them to the right professional. Our processes are HIPAA compliant.”

Sunshine Communication Services provides professional live answer service to clients in Florida. The company has heavily invested in cutting edge technology and skilled agents who attend to appointments, call screening, order taking and much more. Sunshine Communications creates custom plans for their clients in order to cater to their unique needs. Their plans capture client information and follow the relay protocols of their businesses. While handling calls, the agents digitally record them to allow the clients to access and retrieve relevant information when required.