VESK, leading UK based high-tech business IT solutions provider, will now offer VOIP based business telephony to its clients and the company has opened up a special support centre in Telford to help its clients to implement the same solution. VOIP can be used as a replacement of traditional ISDN calling and costs very little compared to the latter.

The business telephone systems are slowly moving to VOIP and the trend is here to stay. There is no need to spend a fortune to talk to overseas business units or employees when VOIP can easily connect the call at a very low cost. VOIP, standing for Voice over Internet Protocol, uses the existing internet network to connect the international calls and as the voice is transmitted as data only, the cost is as much as a data transfer over the internet.

This is simply great news for companies who have multi-national operation and for companies who have their support system operation in a foreign country like India or the Philippines. The local customer call can be diverted to these international support centres using the VOIP technology and while the customer feels no difference and the company incurs little cost, the support is provided smoothly.

VESK is also adept in providing cloud computing solutions, apart from business telephony systems. The company has been accredited by the government of the United Kingdom and offers public cloud system. The company also provides fully hosted virtual desktop system which means all the files, email and business applications of client can be accessed from anywhere in the world, using any device. The VOIP business telephony, with all its advantages, is expected to be adopted by most of the VESK clients.