According to Goldstein Research, global chatbot market is expected to reach USD 834.5 million by 2025, expanding at a CAGR of 24.5% over the forecast period, 2017-2025. Growing applications and solutions to facilitate customers majorly boost the market growth. Various e-commerce industries are adopting Chatbot for marketing and sales purposes which further impact positively on the revenue of this industry.
Global chatbot market segmentation has been done on the basis of the chatbot type, application type, organization type, end-user, and geography. Based on organization type, standalone chatbots accounted for the highest market share of 64.5% in 2016 and will continue to dominate the market during the forecast period and the web-based Chatbot market is projected to witness the fastest growth at a CAGR of 36.6% over the forecast period. Global Chatbot market is dominated by North America with more than 48% market share. On the other hand, Asia Pacific chatbots market is also projected to demonstrate a highly promising CAGR over the forecast period.
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Market Segmentation
On the basis of our in-depth analysis, Global Chatbot Market can be segmented as follows:
By Chatbot Type
• Standalone
• Web-based
By Applications Type
• Bots for Service
• Bots for Social Media
• Bots for Payments/Order Processing
• Bots for Marketing
• Other (Gaming etc.)
By Organization Type
• Small and Medium-Sized Enterprises (SMEs)
• Large Enterprises
By End Users
• BFSI Sector
• IT and ITEs
• Healthcare Sector
• Travel and Tourism
• Media and Entertainment
• Retail and E-commerce Industry
By Region
• North America Chatbot Market Analysis, 2016-2024
• Europe Chatbot Market Analysis, 2016-2024
• The Middle East And Africa Chatbot Market Analysis, 2016-2024
• Latin America Chatbot Market Analysis, 2016-2024
• Asia Pacific Chatbot Market Analysis, 2016-2024
• Rest Of The World Chatbot Market Analysis, 2016-2024
Global Chatbot Market report by Goldstein Research contains a detailed overview of the global chatbot market. The report highlights the competitive outlook of major global players that includes business strategies, product portfolio, revenue distribution, financial analysis, R&D activities and investments. The in-depth analysis of chatbot market report will help the clients to assess their business strategies as per the competitive environment in the market space.
Major players of the global chatbot market discussed in the report are Apple, Google, Samsung, Microsoft, Amazon, Facebook, Baidu, Kik, WeChat, Babylon Health, Haptik, Inc., Pandorabots, Inc., Slack Technologies, Inc., SRI International, etc.
Further, The industry research reports encompass the major trends & growth opportunities, market dynamics, and other growth factors. The Chatbot Market outlook also comprises of key challenges for the market players, risk analysis, SWOT Analysis, BPS analysis and Market Attractiveness. The report also includes the expert analysis which provides a complete overview of the market post analysis of the economic, political, environmental & social factors of each region and country.
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