According to a customer survey by Skytrax, four out of the five best airports in the world are in Asia. These five includes Singapore’s Changi Airport, Incheon International Airport (Korea), Tokyo International Airport (Haneda) and Hong Kong International Airport.

These airports are destinations in themselves as they offer a complete experience in terms of services, entertainment, retail and comfort.

Asian authorities are realizing that the airport is the thing that makes the first impression on both tourists and investors, and cannot be seen only as an infrastructure project.

Can Asia’s airports lead the way in terms of customer experience?