A value added service offered to insurance customers using its ‘Claims Fulfilment’ solution. Insurers such as AXA and Zurich use its ‘Claims Fulfilment’ solution to track and manage the claims process across third party suppliers and managing agents, from the first notification of loss, through to payments to suppliers and fulfilment to policyholders.

Many claims result in ‘cash’ settlements, which enable the claimant to fulfil their own claim and arrange a replacement or repair with a desired supplier. Now Adjuno is offering its insurance customers a service whereby they can offer Amazon.co.uk Gift Card claim codes as a ‘cash’ alternative, which is redeemed at the Amazon.co.uk store.

The benefit to insurers is that it speeds up the fulfilment process and reduces claim cycle times as it bypasses the usual payment process. It eradicates much of the admin time required to validate a cash claim. Furthermore, the Amazon.co.uk Gift Card claim code is generated from within the ‘Claims Fulfilment’ system and sent to the policyholder almost instantly, along with a personalized email message. There is no need for an exchange of bank details by the claimant and the insurer receives a discount of 2.5% off the face value of the Gift Card. This significantly reduces the cost of settlements where it replaces the traditional cash settlement method.

Gareth King, Senior Product Manager at Adjuno commented…

“This is a great opportunity to provide additional savings to insurers’ through offering Amazon.co.uk GiftCard claim code generation to our customers. Policyholders will benefit from a quick, no-fuss cash alternative and insurers can reduce claim cycle times through a more efficient customer service. We hope to collaborate with more leading companies like Amazon to offer ongoing added value and savings to the insurance industry during the Claims Fulfilment process.”










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You can contact the Adjuno team at the below address:
Adjuno Regional – Europe/ UK Head Office
Worcester House
No 6 Langley Quay
Waterside Drive
Langley
Berkshire
SL3 6EY
Tel: +44(0)1753 260 400
Adjuno Regional – APAC/HK Head Office.
13018, ATL Logistics Centre B,
Berth3,
Kwai Chung Container Terminals,
Kwai Chung N.T. Hong Kong
Tel: +852 2481 8308

Email: [email protected]
Web:www.adjuno.com