A cloud-based software that enables users to collaborate on, create, share and store audio, video and text content is known as content services platform. It a relatively new term as compared to Enterprise Content Management (ECM) software to which it might slowly succeed. These are content-related tools and solutions in the form of integrated sets that share common repositories and API’s so that they can support a number of content use cases at an enterprise level. Due to a growing need of data and content, it has become possible for enterprises to come up with new approaches and ideas for fulfilling this need with the assistance of content services platforms. Workflow management, case management, data capture, records and documents management, governance and information security, analytics and content reporting are some of the solutions offered by the content services platforms. The manner in which the digital content across various enterprises has escalated and also the adoption of SMAC technologies at a rapid rate suggests that a positive market growth is expected during the forecast period. Nevertheless security concerns and data privacy issues can hamper the market growth as well.
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Insights on Global Content Services Platforms Market:
1. By Region
• North America
• Europe
• Asia Pacific
• Rest of the World
North America currently dominated the global market and is expected to do the same during the forecast period. One of the reasons for this dominance is that the U.S and Canada are quick adopters of emerging technologies. Also, many key players that provide the content services platform software are based in North America and due to their strong financial position, they invest massively in current and innovative technologies and tools for conducting business operations efficiently. The Asia Pacific is also expected to witness a significant market growth during the forecast period due to rapid adoption of content services platforms by not only big enterprises but also by SME’s especially in the emerging economy regions which will further boost the market growth.
2. By Component
• Services
• Solutions
Services related to content service platforms like deployment and integration, consulting and maintenance and support services are on a rising demand among users which will help for the market growth of this segment. Rising growth of this market will also increase the need for services. These services complete business processes in a cost-effective method and within the given budget and time frame very effectively. Sometimes, channel partners also provide services that help the software vendors strengthen their geographical reach and this helps the services market segment grow even more. The future is promising for the in-demand deployment and integration services due to the presence of a variety of integration platforms.
3. By Vertical
• BFSI
• Government and Public Sector
• Transportation and Logistics
• Healthcare and Life Sciences
• Legal
• Energy and Utilities
• Manufacturing
• Education
• IT and Telecom
One of the most modulated industry verticals is the BFSI industry and that is because the BFSI organizations have to stick to multiple regulatory compliances. BFSI industry is also the one who has frequently faced cyber -attacks in today’s time. The daily operations in this vertical generate a lot of enterprise content and that is the reason it is expected to show positive growth in the market during the forecast period.
4. By Deployment
• Cloud
• On-Premises
Cloud deployment is expected to show positive market growth during the forecast period due to the flexibility it offers in the provision of services. The consumers can initiate or stop a particular service at any point of time as the user data is stored in the cloud which can be accessed at any time. This gives the business organizations the confidence to do their operations dynamically.
5. By Organization Size
• Large Enterprises
• Small and Medium-sized Enterprises
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Competitive Landscape:
• Microsoft
• Hyland
• OpenText
• Box
• Nuxeo
• Adobe
• IBM
• Oracle
• Newgen
FutureWise Key Takeaways:
• Growth prospects
• SWOT analysis
• Key trends
• Key data-points affecting market growth
Objectives of the Study:
• To provide with an exhaustive analysis on the global content services platforms market by region, by component, by vertical, by deployment, by organization size
• To cater comprehensive information on factors impacting market growth (drivers, restraints, opportunities, and industry-specific restraints)
• To evaluate and forecast micro-markets and the overall market
• To predict the market size, in key regions (along with countries)—North America, Europe, Asia Pacific and rest of the world
• To record evaluate and competitive landscape mapping- product launches, technological advancements, mergers and expansions
• Profiling of companies to evaluate their market shares, strategies, financials and core competencies
Table of Contents
1: Introduction
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.4 Years Considered for the Study
1.5 Currency Considered
1.6 Stakeholders
2: Research Methodology
2.1 Research Data
3: Executive Summary
4: Premium Insights
4.1 Attractive Market Opportunities in the Content Services Platforms Market
4.2 Market, By Solution (2018 vs 2026)
4.3 Market, By Deployment Type (2018 vs 2026)
4.4 Market, By Vertical (2018 vs 2026)
4.5 Market Investment Scenario
5: Market Overview and Industry Trends
5.1 Introduction
5.2 Market Dynamics
6: Content Services Platforms Market, By Component
6.1 Introduction
6.2 Solutions
6.3 Services
7: Content Services Platforms Market, By Deployment Type
7.1 Introduction
7.2 0n-Premises
7.3 Cloud
8: Market, By Organization Size
8.1 Introduction
8.2 Small and Medium-Sized Enterprises
8.3 Large Enterprises
9: Market, By Vertical
9.1 Introduction
9.2 Banking, Financial Services, and Insurance
9.3 Government and Public Sector
9.4 Healthcare and Life Sciences
9.5 Energy and Utilities
9.6 IT and Telecom
9.7 Education
9.8 Manufacturing
9.9 Legal
9.10 Transportation and Logistics
9.11 Others
10: Content Services Platforms Market, By Region
10.1 Introduction
10.2 North America
10.3 Europe
10.4 Asia Pacific
11: Competitive Landscape
11.1 Competitive Scenario
11.2 Competitive Leadership Mapping
12: Company Profiles
12.1 Microsoft
12.2 IBM
12.3 Hyland
12.4 Opentext
12.5 BOX
12.6 Laserfiche
12.7 Adobe
12.8 M-Files
12.9 Nuxeo
12.10 Newgen
12.11 Fabasoft
12.12 Micro Focus
12.13 Everteam
12.14 Docuware
12.15 Objective
12.16 Oracle
12.17 Alfresco
12.18 GRM Information Management
12.19 SER Group

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