According to the latest report by GMI Research, Healthcare Virtual Assistants Market: Global Industry Trends, Share, Size, Growth, Opportunity, and Forecast 2020-2027. The global healthcare virtual assistants market examines the impact of the COVID-19 pandemic and represents that the market is expected to witness a fallout in 2020 and will bounce back in 2021, growing at a higher rate from 2022 onwards. Virtual assistants, also known as a digital assistant or AI assistant, refers to an application program that understands the natural language voice commands of the user and performs the task based on questions or commands for an individual. These assistants are usually used in the healthcare industry to increase the engagement of the patients to a higher level. They help in improving the healthcare processes and assist the healthcare center in gathering the history of a patient's health, demographic information, details regarding the insurance, and other analysis of records.

Competitive Landscape: The global healthcare virtual assistants market report also scans the competitive landscape and profiles the major players operating in the market, including ADA Digital Health, Microsoft Corporation, Amazon, Nuance Communications, Inc., Infermedica, Verint Systems Inc., Sensely, Inc., Egain Corporation, Infermedica, Healthtap, Inc., CSS Corporation, Kognito Solutions, LLC, and Babylon Healthcare Service Limited.

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The significant factors contributing to the growth of the global healthcare virtual assistants market include the rising penetration of internet and smartphone devices, increasing incidences of chronic disorders, and expanding usage in healthcare applications around the world. Moreover, the strong demand for healthcare services, shortage of healthcare professionals, continuous technological advancements, and the rising focus towards the manufacturing of multi-language support in the tools of virtual assistants are further accelerating the growth of the market in the coming years.

The ongoing COVID-19 pandemic will have a positive impact on the global healthcare virtual assistants market. The rising emphasis on staying at homes and maintain social distance is promoting the usage of virtual assistants in the healthcare sector to avoid physical contact of humans. Moreover, the increasing global health care spending and the gaining popularity of virtual health care will further surge the market's demand. On the other hand, the lack of awareness among the professionals in healthcare and the increasing concerns related to the privacy of data are likely to hamper the growth of the global healthcare virtual assistants market.

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Market Segments:

Breakup by Product:

Smart Speakers
Chatbots

Breakup by User Interface:

Text-to-Speech
Automatic Speech Recognition
Text-Based
Others

Breakup by End User:

Healthcare Payers
Patients
Healthcare Providers
Others

Breakup by Region:

North America
United States of America
Canada
Asia Pacific
China
Japan
India
Rest of APAC
Europe
United Kingdom
Germany
France
Spain
Rest of Europe
RoW
Brazil
South Africa
Saudi Arabia
UAE
Rest of the world (remaining countries of the LAMEA region)

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