Sensiple Software Solutions is an Information Technology based company Headquartered at New Jersey with its Offshore wing in Chennai, India. It Provides service offerings related to Digital technologies, Enterprise Applications, Infrastructure and Customer Experience Solutions. Recently, it has been awarded the 2nd runner up for the best use of CEM Technology.
Sensiple's -CEM Award
Sensiple’s Lync based UCX solution has won the 2 nd runner up award at “3rd Annual Customer Experience Management –Asia Summit Awards 2015” under the “Best use of CEM Technology” category. This award recognizes outstanding technology achievements in customer service excellence, in Asia.
Sensiple’s Unified Helpdesk interface is highly intuitive in nature. It simplifies the interactions of employee with the helpdesk. This brings about a big shift in how support is delivered to the end users. Some of the striking functionalities of this solution is Natural Language Self Help and Context passing capability.
“We are extremely delighted that our Unified Service Portal has been awarded runner up awardin 3 rd Annual CEM Asia Summit. This demonstrates our continued efforts to bring about newsolutions that transforms Customer Experience”, said Mr. Aras Pillai, VP Sensiple.