Concept of guest management through PMS


Posted February 9, 2021 by Seotech1

Traditionally, a hotel PMS was defined as software that enabled a hotel or group of hotels to manage front-office capabilities, such as booking reservations, guest check-in/checkout, room assignment, managing room rates, and billing.

 
A hotel PMS replaced time consuming, paper-intensive processes. Today, hotel PMS technology has evolved well beyond the front desk. A Hotel PMS is now a critical business operations system that enables hoteliers to deliver amazing guest experiences.

The reserving management process begins by selecting a destination while simultaneously shopping for a hotel. That pre-stay shopping and booking interaction, their on-property engagement with the hotel and its staff, their in-room experience, and their sharing of feedback on social media post-stay are all part of their guest experience. Hoteliers are challenged with providing a personalized guest experience while operating an effective hotel business.

Enhanced check-in/check-out capabilities provide anytime, anywhere service to our guests using a mobile-enabled cloud-based hotel PMS. Improved housekeeping service Increase housekeeping efficiency with instant updates on housekeeping mobile devices when customers check out, freeing up rooms for cleaning. Enable greater flexibility with room management and improve response time for room-service tasks. Identify and manage room-maintenance needs, ensuring rooms are clean and in perfect condition.

Integrated hotel back-office systems of AirLst Guest Solutions connect operations and financial processes by leveraging prebuilt integrations to accounts receivable, accounts payable, payment gateways, hotel industry applications, and property infrastructure devices. Integrate accounts receivable and commission handling. Ensure accurate guest folios for faster, more accurate billing.

Effective hotel distribution management increase room occupancy through check-in app and ADR through real-time rate and availability management across distribution channels. Boost sales through direct booking channels on brand website. Improved hotel revenue management empowers managers to improve ADR with extensive options for setting rates and advanced rate-management features for manual and semi automated revenue management. Better managed customer data centralize and secure customer data and improve the quality and accuracy of guest profiles with reporting and analytics. Understand customer buying patterns so you can define more targeted packages and services. Ensure compliance with national and international data-compliance rules.

Contact Us:

Business Name: Airlst

Country: Germany

Address: AirLST GmbH, Seitzstr. 23, 80538 München

Phone Number: (0)89 54 04 55 720

Email ID: [email protected]

Website: https://www.airlst.com/
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Contact Email [email protected]
Issued By Airlst
Country Germany
Categories Business
Tags reserving management
Last Updated February 9, 2021