Managed services can be classified into Application Service Providers (ASPs) and Managed Service Providers (MSPs). ASPs include the vendors that deal in telecommunication equipment, along with value-added managed services. MSPs, on the other hand, collaborate with ASPs, comprised of system integrators, telcos and software vendors, among others. MSPs take the responsibility of providing operational functionalities and business processes to customers.
The global managed services market is witnessing an accelerated growth due to penetration of technologies, such as mobility, cloud computing, and big data across different industry verticals. Customers of cloud services are already reaping the benefits of lower cost, better service availability, and agility. Another reason for market growth the contribution of managed services to business process efficiency. Companies are recognizing these benefits as the crucial factor for sustainable growth, and are more focused to have standardized managed services. However, concerns about security and privacy of the system are acting as one of the major constraints for the market’s growth. The market is also limited by the lack of skilled personnel required to maintain these processes.

It is estimated that among managed security services, the cloud-based MSS deployment model segment is expected to record a higher rate when compared to the remotely monitored customer premises equipment MSS segment. Among various data security applications, the endpoint security segment is expected to gain traction as a result of increasing adoption of BYOD (bring your own device) at workplaces. Among the sectors, telecom, BFSI and IT are expected to lead the market during the forecast period. The healthcare end-user segment is expected to grow at a significant rate as hospitals, as well physicians/independent practitioners, are now outsourcing the infrastructure and security tasks to third party service providers, in order to safeguard critical patient information. The North American market is expected to dominate the global market during the forecast period, followed by the European market.

The Global Managed Services Market has been segmented in the following manner:
• By Service Type - Managed Data Center, Managed Mobility, Managed Security, Managed Communications, Managed Network, Managed Infrastructure, Managed Information, and Others
• By End-User Verticals - Energy, Healthcare, Manufacturing, Retail, and Others
• By Geography - North America, Latin America, Asia Pacific, Europe, and Middle East & Africa

The report also considers key trends that will impact the industry, along with profiles of leading suppliers in the global market. Some of the top companies mentioned in the report are Fujitsu, Cisco, EMC, IBM, Alcatel-Lucent, AT&T, HP, Microsoft, Verizon Communications and Dell.

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