About Unified Communication

A UC system integrates communication channels such as unified messaging, video conferencing, voicemails, IM, presence information, fax, and emails. This form of communication helps enterprises speed up decision making and reduce travel time. Integration of services such as audio and web conferencing, IM, and video conferencing enables users to locate an individual and communicate using the mode available. SMBs seek effective communication solutions that enhance mobility, productivity, and customer service, and prevent internet or system errors to ensure continuity in operations.

TechNavio's analysts forecast the Unified Communication market in SMBs in the US to grow at a CAGR of 13.82 percent over the period 2014-2019.

Covered in this Report

The Unified Communication market in SMBs in the US is divided on three segments: On-premise, On-demand, and On-device.

TechNavio's report, Unified Communication Market in SMBs in the US 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It also covers market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

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Key Vendors (Devices)
Avaya
Cisco
Microsoft
Polycom
Unify


Other Vendors
Citrix Systems
Critical Links
Digium
Good Technology
Happiest Minds Technologies
IBM
Interactive Intelligence
ShoreTel
Toshiba
Toshiba
Verizon Communications

Market Driver
Presence of Advanced Communication Infrastructure
For a full, detailed list, view our report

Market Challenge
High Initial Investment
For a full, detailed list, view our report

Market Trend
Increase in Share of Cloud-based Segment
For a full, detailed list, view our report

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Table of Content

01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1. Market Overview
03.2. Product Offerings
04. Market Research Methodology
04.1. Market Research Process
04.2. Research Methodology
05. Introduction
06. Market Landscap
07. Market Segmentation by Network
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Trends and their Impact
15. Vendor Landscape
15.1. Competitive Scenario
16. Key Vendor Analysis
16.1 Avaya
16.1.1 Key Facts
16.1.2 Business Overview
16.1.3 Business Segmentation by Revenue 2013
16.3 Microsoft
16.3.1 Key Facts
17. Other Reports in this Series

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