Customer facing issues in downloading or uploading files or information to Quicken is often due to network related issues. In such cases, either the network is too slow for the report to get downloaded successfully or the network is down. Each download process has a timeout set to it which automatically gets disconnected after a certain period of time; hence users must perform load balancing on the network on which they are accessing Quicken to prevent such errors from occurring. Users can seek help from the technical support team of Quicken regarding the best practices in setting up Quicken so that they do not face any such issues.