IMMEDIATE RELEASE

Vivid Tickets is in the business of ticketing for so many years with an excellent track record for customer service and satisfaction. Vivid tickets provide an avenue for booking many events including theater plays, movies, concerts and cultural events, through online and offline. One of the recent additions is chat booking. The service is impartial and works well for all classes- affluent, rich, middle and economical- alike.

One of the interesting features of Vivid tickets is that they have an excellent tie up with a lot of Organizers, movies and play theatres. Therefore, reserving a 10% of the total tickets available quite possible. Another interesting feature is that tickets are offered months advance for plays and concerts and a week in advance for movies. This will help in planning in advance for all events well before weekends. Otherwise, getting a ticket to make an enjoyable weekend may not be possible at the movie counter in the last minute. And the scoring point is the customer satisfaction and the quality of service. The moment you book the ticket, the customer will receive intimation about the date and time of the show and an alert is received on the show day.

To outline the drawbacks, it is important to notice the extra charges being levied on the customer. This includes a service charge and tax both on each ticket and that’s pretty high for a stingy customer. Secondly, the website often crashes during weekend due to heavy traffic and payments are not authorized. If payment is debited erroneously, it will take couple of days to credit in your account. Significantly, the biggest drawback is that cancellation of tickets is not allowed. But, if one views the pros and cons from methodology and relative ease at which tickets are issued to the customer, clearly the pros outweigh the cons.

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