Have you ever experienced flight delays, cancellations, and overbookings or denied boarding? If so, you could be entitled to compensation. If so, you must have felt frustrated and helpless, but the reality is that you are not helpless at all. In fact, you have a lot more rights than you may realise.
Passengers dealing with flight cancellation, overbooking or delays are eligible to claim compensation from your airline; the delay duration determines the claim amount along with the distance of the flight. The best part is, if you meet the requirements listed on Flight Claims On line’s website, you’ll almost certainly receive flight compensation as it's covered under European law!
Before you approach the airline directly to try and retrieve your compensation, you need to determine whether your claim is valid and if you’re eligible. Here are a few reasons when you may be eligible for flight compensation:
• If your flight was delayed;
• If your flight was cancelled;
• If your flight was overbooked;
• If you’ve been denied boarding.
Filing a flight delay claim
If you fall under any of the above, then you have a good chance of claiming flight delay or flight cancellation compensation under EU law. There are multiple steps to file a claim for compensation. Before you proceed, it’s essential to have all the following key documents ready smooth process.
• Your flight details
• Copies of your ID
• Copies of flight itinerary
• A reference to the law under which you’re protected
File a Claim with the Airline
The first thing you can do to claim flight compensation is to contact the airline. You can do this by phone, email, or ask a gate agent for the best method to file a complaint.
If you have booked your tickets from a third-party website and not directly with the airline, you can attempt to file a complaint with the airline. However, perusing the claim yourself could mean that you have to wait months for a response.




Escalating Your Case to Regulators
There is a strong chance that the airline may refuse your flight delay compensation claim. Should this happen, the next step is to take your claim to the regulators. For example, if you are from the UK, then you can approach CAA.
Take Your Case to Court
If the regulators are unable to assist with your claim, then your last option is to take your case to small claims court. Before you proceed to the court, make sure to check the amount you are eligible for with a flight delay compensation calculator on Flight Claims Online’s website, along with reviewing you’re your case against our website's guidelines to ensure you have a strong case.
Many passengers find that the airline dismisses their claim when approaching them directly, stating that it is invalid. However, Flight Claim Online’s legal team have a 95% success rate in retrieving compensation after the claim has already been turned away. We work closely with our clients ensuring the Our whole claim process is painless, we take care of the claim from start to finish.