Fidel announces partnership with ServiceNow, a global leader in digital workflow solutions. As a reseller partner, Fidel aims to bring the power of ServiceNow’s robust platform to its clients, enabling them to enhance productivity, streamline operations, and accelerate their digital transformation journeys.

As Japan’s business landscape continues to evolve, businesses are increasingly seeking solutions that can help them adapt to market changes, optimize operations and foster innovation. The partnership between Fidel and ServiceNow is set to deliver exceptional value to these enterprises by offering comprehensive solutions tailored to their unique needs.

Fidel brings expertise in requirement gathering and ensures a smooth onboarding process for businesses embarking on their digital transformation journey. Fidel’s approach is to connect customers with the right ServiceNow resources, ensuring that their implementation is efficient and effective from start to finish.

By providing essential support, guidance and seamless connectivity to the best ServiceNow resources, Fidel is committed to helping businesses in Japan unlock the full potential of ServiceNow’s solutions.
Service Expertise
Fidel specializes in guiding clients through the adoption of various ServiceNow solutions, including:
– App Engine
– Application Portfolio Management
– Customer Service Management
– Field Service Management
– Hardware Asset Management
– Human Resources
– ITOM Visibility
– ITSM Standard
– Software Asset Management

Through these solutions, Fidel ensures that organizations receive support until their ServiceNow implementation becomes fully functional, driving improved efficiency, productivity, and overall business performance.

About Fidel Technologies KK
Since 2001, Fidel Technologies KK has been a trusted provider of high-quality IT services and solutions to clients in Japan. With a strong focus on innovation, customer-centricity and operational excellence, Fidel helps organizations successfully navigate the complexities of digital transformation and achieve their strategic goals. Leveraging its extensive expertise, Fidel supports businesses in enhancing their operations and driving sustainable growth. The company also offers bilingual language support in both Japanese and English, ensuring seamless communication and effective collaboration with its diverse client base.

About ServiceNow
ServiceNow is renowned for its innovative approach to digital workflows, helping organizations worldwide transform their operations and deliver exceptional service experiences. The platform’s comprehensive suite of solutions covers various aspects of enterprise management, including IT operations, customer service, HR, and security operations. By streamlining these functions, ServiceNow enables businesses to operate more efficiently, reduce costs, and focus on driving innovation.

Read more about our services: https://www.fideltech.com/