In order to succeed as a business, it is crucial to maintain a high level of customer service and continually work towards improving customer satisfaction and loyalty. Daniel Cagle, Senior Manager at Symantec, values exquisite customer service and works with his team to achieve impressive customer satisfaction ratings. Recently, Daniel Cagle was praised for his focus on customer service and dedication to customer satisfaction.

Since starting with Symantec in 2000, Daniel Cagle’s dedication to excellence has earned him 13 Symantec Applause awards and three promotions. Additionally, Daniel Cagle is described as one of the most dedicated members of the Symantec team who strives to achieve 100% customer satisfaction. Regarding his focus on customer service, Daniel Cagle had this to say: “I believe that the customer should be number one on any business’ priority list. Customers are the driving force behind the creation of businesses. Without their satisfaction, input, and feedback, a business is not able to improve.”

In his 13 years at Symantec, Daniel Cagle has helped the company expand, take on new product offerings, and recruit personnel. In 2004, Daniel Cagle helped form Customer Business Operations teams and played an integral role in keeping the company in compliance with new regulations. Daniel Cagle is an exceptional leader whose participation in the company’s growth has not gone unnoticed. Regarding the many awards he has received, Daniel Cagle had this to say: “I feel that if you’re going to do something, do it 110%. I’m honored that my peers recognize my commitment to professionalism.”

As recognized by his peers, Daniel Cagle is committed to professional excellence. Whether working within his team, resolving complex problems, or conducting outreach, Daniel Cagle approaches every responsibility with a high level of integrity and a desire to perfectly complete each task. After 13 years with Symantec, Daniel Cagle still loves to go to work every day. When asked about his professional goals, Daniel Cagle had this to say: “Currently I’m in school working on getting my degree, but my goal is to advance professionally.” Daniel Cagle hopes to gain opportunities for professional advancement once his degree is completed.