Canbet was the very first company to provide a rebate for racing bettors in the UK. The policy is simple: Any bettor showing an account loss at the end of each month will receive a return rebate from Canbet in the amount of 25% of that net loss for the month. Critics continually question this method, seeing that it is an unneeded loss for the company and an undeserved gain for the bettors.
Canbet representatives disagree and assert instead that the rebate payouts are so minute and so infrequent that the rebate policy speaks volumes to frequency of bettor winning and the reliability of Canbet as a company for potential customers. One representative added, "This policy is among others that are not often used or understood by our competitors, including Canbet's refusal to charge transaction fees to bettors. It is all about the customers. Without them, none of our companies exist. The rebate is something we can give them. So we do."
There is perhaps a noteable correlation between the inception of the rebate and a marked increase in race betting from before the rebate was offered. Critics would call it a coincidence but Canbet representatives call it market strategy and success. In the months following the rebate addition, racing betting surpassed sports betting, something it had not done for several months prior.
Canbet has always claimed that customers are of the utmost priority and the assertion stands true with many glowing reviews of the Canbet customer service team and the account structuring. Continued satisfaction is the aim, as one representative notes: "Canbet was built on customer satisfaction. Partnering with IASbet and then Yin Khing Investments was a good move to continue to give Canbet the edge it needs with customers. The rebate program, something Interactive supports, is just one example of what we do differently."
Additional to the rebate, Canbet has been doing many things differently from competitors including a fierce commitment to football betting including an Asian handicap, above-average flexibility across all markets, live dealers in the online casino, and multilingual, 24/7 customer support, just to name a few things. Canbet representatives are insistent that more new initiatives are on the way in beyond 2013.
About: Canbet has been an industry-leading online betting powerhouse since 1995.