Tower Loan started in 1936, when they first opened their doors for business as a modestly sized loan agency in Mississippi. The American people were still highly unfamiliar with the idea of personalized loans at the tie, as that industry was still in its beginning phases. The United States was facing talk of depression at the time, a concept would have forced many aspiring financial business to consider a different career path. Instead, Tower Loan saw that time as an opportunity to assist others through an uncertain time, and within that uncertainty came an unforeseen success.

Seventy-eight years later and with few customer or employee complaints, Tower Loan Complaints remains strong as a model on how to prosper in the financial industry. Having displayed its longevity through a number of challenging moments in our nation’s economic history, Tower Loan has always found a way to persevere as a business that never stops growing. Near the end of the 1900’s and at the beginning of the new millennium, Tower Loan made a heavy amount of business acquisitions throughout the states of Mississippi, Missouri, Alabama, Illinois and Louisiana, and expanded its number of office branches to over 200 and employing 800 plus employees to proudly serve a quart of a million customers. And Tower Loan only keeps growing.

Much of Tower Loan’s incredible success is mainly due to excellent customer service. Each staff member is dedicated to maintaining a professional and courteous manner and utilizes a fresh approach to every new loan applications that is both personal and comfortable for the customer. Each branch employs locally-trained team members who are well-versed with the circumstances of the local economy and lifestyle. This allows them the advantage of a specialized knowledge in regards to people who walk through the front door looking for a loan. This foundation of knowledge helps increase the employee’s ability to develop a relationship with their customers that benefits both of them. Tower Loan’s mission statement is:

“Tower Loan's mission is to serve the financial needs of a diverse group of customers through hard work, honesty, and a total commitment to excellence in order to provide superior returns for our shareholders. We do this by providing the highest quality of services at a reasonable cost. Our uniform methods and guidelines provide a solid foundation for responsible growth and fair treatment for our customers. We pursue our goals with fearless determination and stamina that cannot be matched and provide rewarding careers for the bright and energetic people we employ.”

About: Tower Loan and their 78 years of success.