"When water damage and mold remediation issues arise, and if not addressed properly, the situation can easily cause extreme emotional distress,” says a Gold Coast water damage and mold remediation expert. "When such situations occur, we feel compelled to do all we can to make sure their issues are adequately and expertly dealt with," adds the spokesperson.

Committed to excellent service in every area of water damage and mold remediation problems, the Gold Coast spokesperson notes that from the initial phone call through project completion, San Diego residents can rest assured they have a solid team of professionals, specializing exclusively in water damage and mold remediation issues, who are willing to work around the clock, on schedule, and within budget.

Whether it is water damage in a commercial building or residential home, a roof leak, slab leak, pipe leak or sewage backup, Gold Coast Flood Restorations, which operates out of a single location but reaches the entire county of San Diego and sometimes beyond, has both the manpower and requisite skills to address any flood water damaged or mold issue.

"We have, for example, box trucks which are equipped with state of the art extraction pumping capabilities and oversized waste tanks, which are unmatched in San Diego," says the spokesperson. The Gold Coast Flood Restorations source notes they do promise to respond to any emergency promptly, with the ability to handle any situation upon arrival.

Another distinction with the Santee based Gold Coast Flood Restorations operation that San Diego residents will notice, is that when called upon, be it emergency or not, Gold Coast says there is always "a live person always answers the phone... not just sometimes, but every time someone calls, 24/7/365."

"If we receive four calls at once after hours (it happens), you may get a voicemail, but a technician will be calling you right back within a few minutes. Besides, we don’t use a call service or dispatch center, and whoever answers the phone is capable of helping you with just about any request or flood service you need," claims the Gold Coast Flood Restorations spokesperson, who insists on "honesty" and "integrity" in all their dealings with the public.

To underscore the importance of their customers receiving a live person on the phone, their staff is knowledgeable and has the authority to deal with any water or flood damage and mold growth issues.

The Gold Coast Flood Restorations spokesman gives the following scenario: "For example, our office just recently received a call from a customer who had used our services the prior year, but began to re-introduce herself, not sure if we remembered her. Our staff immediately recognized her and remembered her name, location, and the details of our last 2 jobs performed for her. She was pleasantly surprised, and was even happier when we came out promptly and took care of another small water damage problem for her with a customer loyalty discount included."

To the Gold Coast Flood Restorations team, who this year (2013) celebrates 25 years of excellence, "service matters!"

For more information about Gold Coast Flood Restorations call (888) 373-9243 or visit http://goldcoastflood.com, or social media page at https://www.facebook.com/sandiegowaterdamage.