Prime IT Solutions offer professional IT Solutions include IT Support Services, Consultation, Web Design, Web Development, Mobile Apps Development, SEO and Marketing in Perth. Having tremendous learning and three decades of experiences on wide range of IT solutions, we can find the best solution for your business.

Website maintenance and support is crucial for all web sites. Businesses need regular website maintenance to keep their website up to date and maintain the value of their website over time. It becomes outdated in about six months. So, regular update of the website is necessary.

Our website maintenance package include:

Occasional monitoring plus one hour per website per month
Security
Core and module updates
Bug fixes and error checking
Monthly backup
Emergencies and resolving issues (when reported)
CSS customisation
Plugins and widget Installation & customisation
Minor txt/img changes

Our terms and conditions for contracted website maintenance:

1.Price provided is per month fee for contracted website maintenance.
2.Recurring payments from your account will be set for the same amount per month for the following months.
3.SEO, marketing, and change in website design is not included in website maintenance.
4.Prime IT Solutions is not responsible for host server failure or other catastrophic events associated with the web host.
5.Emergency services (ie. If website is down) are provided as required, Monday to Friday between 9am and 5pm.
6.Urgent after-hour services will be billed separately at the standard support rate.
7.Additional on-demand work such as adding new page or functionalities, changes in website theme or design, will be billed separately at 75% of standard support rate.

Please contact us and explain the issue, so that we can estimate the man-hours of work required. We will also require website URL, access credentials for the site and hosting environment, and your explanation about the issue before we process, which we ask for after you have successfully signed up.