Dubai, UAE - In the hospitality industry, providing top-notch service to patrons is of utmost importance as the entire dining experience is centred on the delivery of ultimate customer satisfaction. To achieve such exemplary service skills, it is essential to hire staff who can truly represent and cater to the expectations and standards of the establishment. When concerning the food and beverage industry in particular, the waiting and serving staff help in delivering as well as maintaining the set benchmarks by which the entire business operates. Hence it is vital to pick the best candidates out of a talent pool on the basis of refined skills and honed qualities when hiring waiters and waitresses for your events, catering or restaurant company.

Recruitment agencies in Dubai such as Platform Dubai recommend “looking for individuals who have a warm and cordial personality that resonates with positive language and intuitive social awareness. This is particularly crucial because these are the building blocks of a completely satisfied consumer experience. When a waiter or waitress is able to use refined skills to communicate to resolve an issue or concern, customers are bound to be more jovial in receiving recommendations in the form of alternate solutions to problems which are necessary to ensure customer satisfaction and loyalty in the long run.”

In addition to these qualities, waiters and waitresses will also need to be efficient multitaskers who can complete a list of tasks in a given time frame efficaciously as the environment is often fast-paced and involves completing different duties at the same time. This is a frequent occurrence when bussing tables and a waiting staff must take the order for a table while serving the dishes of another and cleaning away the dirty dishes of the other. This ties in with teamwork skills as well given that the crew work collaboratively to ensure the smooth running of service delivery without any mishaps or mistakes.

Manpower outsourcing experts at Platform Dubai share that “hiring agencies most often look for problem-solving skills when screening candidates for the job role of a waiter as it is this soft skill that provides insight as to how they will resolve conflicts that may arise in the future with customers. Oftentimes, a quick role-play is sufficient to reveal how the candidate would deal with the situation, and pacify the customer while representing the establishment in the finest way possible. This alone becomes a deciding factor when choosing between the best-fit candidates for the position.”

To ensure the waiting staff to be recruited for your restaurant or events management company have the desired skill set that best conveys the business’ identity and vision, take help of the best recruitment agencies in Dubai. Platform Dubai delivers superior results by hiring crew members for a team that not only perfectly fit and adapt to the norms of the establishment seamlessly but also goes further to provide an extra factor of growth and success to the business.

About Platform Dubai: Platform Dubai offers superior manpower solutions that satisfy an entity’s labour support needs in an efficient and meticulous manner. From entertainment, hospitality, recreational, stewarding, housekeeping, valet to security services, the professionally trained and licensed staff from Platform Dubai go beyond to provide services that meet each client’s specific expectations and standards eminently.