Market Outlook: Customer Journey Mapping, 2019-2024, Worldwide

Posted August 2, 2019 by PiyushD

Customer Journey Mapping Market Outlook research is a part of our Digital Customer Experience and Commerce, and Data, Analytics, & AI practice.

Quadrant Knowledge Solutions Customer Journey Mapping Market Outlook Research service includes a detailed analysis of the global Customer Journey Mapping market regarding short-term and long-term growth opportunities, emerging technology trends, market trends, and future market outlook. The study provides competition analysis and ranking of the leading Customer Journey Mapping vendors in the form of SPARK Matrix. Additionally, This research provides strategic information for technology vendors to better understand the market supporting their growth strategies and for users to evaluate different vendors capabilities, competitive differentiation, and its market position.

SPARKTM Matrix: Quadrant Knowledge Solutions’ SPARK Matrix provides a snapshot of the market positioning of the leading technology vendors in the global market. Further, SPARK Matrix representation provides strategic insights on how each supplier ranks related to their competitors, with respect to various performance parameters based on the category of technology excellence and customer impact. Customer Journey Mapping Market Outlook study includes analysis of key vendors including Axellence, Custellence, CustomerFirst Now, ExperienceFellow, Genpact TandemSeven, MEGA International, Pegasystems, Smaply, SuiteCX, Touchpoint Dashboard, Trisotech, UXPressia, and Verint.

DataSheet: This research is also available as an Excel Workbook with extended market forecast analysis for 10 years to understand long-term trends of the overall market and its segments.

Table of Contents
Executive Overview

Customer Journey Mapping Market Overview
Key Research Findings
Market Background, Key Market Trends, and Market Drivers

Market Adoption and Deployment Trends

Regional Trends and Forecasts

Industry Trends and Forecasts

Competition Analysis & SPARK Matrix

Competition Analysis
Competitive Factors and Technology Differentiators
Leading Vendor Profiles and Analysis
SPARK Matrix – Customer Journey Mapping
Research Methodologies

Customer Journey Mapping Market Outlook research is a part of our Digital Customer Experience and Commerce, and Data, Analytics, & AI practice. This research report is available to all our Subscription Services Clients or based on an individual purchase. For more information, write to [email protected]

Custom Research Service
Our custom research service is designed to meet client’s specific requirement by providing customized in-depth analysis of the technology market to meet your strategic needs. Further, our custom research and consulting services deliverable are uniquely effective, powerful, innovative, and realistic for helping companies successfully address business challenges. Our team of experienced consultants can help you in achieving short-term and long-term business goals in the following ways:

Detailed understanding of the industry structure, market participants and value chain mapping
Business potential and opportunities of target markets, economies, and industries
Strategic planning and tactical opportunities
Go to market strategies
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Contact Email [email protected]
Issued By Quadrant Knowledge Solutions
Phone 9096837102
Business Address #616, Global Business Hub, Opposite EON Free Zone Rd, Kharadi, Pune, Maharashtra, 411014, India
Country India
Categories Research , Technology
Tags customer journey mapping , Quadrant Knowledge Solutions , SPARK Matrix , Digital Customer Experience , data analytics
Last Updated August 2, 2019