PeopleTECH has launched a new technology procurement service, ESP, aimed at helping high-growth companies deliver their customer management vision.

PeopleTECH has launched a new contact centre evaluation service, that provides a thorough review of a contact centre’s operations before recommending the best measures to improve it.

PeopleTECH analysis has revealed a lack of customer experience focus at a senior level amongst both FTSE 100 and FTSE AIM 100 companies.