People are glued to their phone screens and checking reviews for the products and services they wish to purchase.

Amidst this scenario, there is A BIG-GREAT NEWS! Orionators decides to give the online reputation management services aligning with the new normal.

YES, YOU HEARD IT RIGHT! It's time when your brand grows online and makes a strong presence there. Here is how you can make the best of reputation management services for your brand.

Stay updated
Across almost all segments, the four main Google ranking signals stay the same: name, categories, website

URL and Google reviews.
With an online reputation management strategy, your listings stay updated regarding any changed hours, service suspensions or revised contact information for each sector or destination.
You can stay updated with your ‘Google – My Business dashboard’ to ensure that customers are clicking through to the genuine website or landing page, depending on the products or services. At this point of time, it is necessary to eliminate inaccurate business listings wherever they arise, to eliminate chaos and to make your brand a trusted source for information or treatment.

You can give solutions regarding situations amidst New-Normal and be an empathetic entity of society
Even when the world is not functioning at its full potential, your customers are talking through online mediums. The valuable feedback can give thought into the consumer’s perceptions and can display the required adjustments related to your brand operations as you go through this rough phase. To stay updated of what customers are enquiring across wherever your brand is functional, brand reputation management will plan and implement the most effective response strategy. Get the solutions modified as per the demand of the problem, while being patient and transparent during the COVID-19 pandemic. The ORM experts have corporate-approved, template responses which can be costumed within no time as per circumstances while ensuring brand consistency across your communications.

Kumar Savino, right brain and Head at Orionators quotes “As per the situation, all brands should definitely include a crisis communications component over social media handles. If you don’t pay attention to your reviews within a short time, you might lose the goodwill from your brand’s loyal clientele which is one of the most prized possessions during the emergency.”

Visit: https://www.orionators.com/online-reputation-management/