It may not be a completely new term but we can say that users have heard about the Telstra email service. Don’t get confused that nowadays the service is known as Bigpond email service. The main aim for Telstra to launch an email service was to provide the user with its best service where the user would not have to face issues or problems with the data stored in their account. Telstra Bigpond email now has millions of users around the world using its service. Now users can also see how the quality has affected users' perspectives. And also users may be thinking that Bigpond would have limited service from sending and receiving emails. The answer is no, there are many interesting features included in Bigpond mail that can be easily used while operating email service. If users are not aware of how to use the service then connect with Support Service to get instructions.
Bigpond email is a genuine place where we can operate the best version of email software. But we should always remember that software is something which can get into issues and problems. It’s not caused due to the developer's end but due to some changes in the account made by the user. Check on the process for resetting the Telstra password.
• Users will have to head into the Telstra email sign-in section.
• In sign in, click on Forgot password link and enter the user email on the new page.
• Then select where to send the confirmation code.
• Enter the code once received, and then create a new password.
If there is another question for Bigpond kindly reach out to Technical Support.

More Info: https://www.bigpondhelpdesk.com/recover-bigpond-account.html