Forgetting your Bigpond account password is annoying, but resetting it is quite simple. To start, go to the official webpage for logging into the Telstra Bigpond account and hit the “Forgot Password” option. Provide your email address and follow the instructions to authenticate your identity. This could include obtaining a verification code sent to the email or phone number you provided as a backup.

Once this step is completed, you will be taken to a page where you will be able to input a new password. Ensure that your new password is a strong one by changing it to one that is unique and uses letters, numbers, and special characters. After doing all that, just confirm the new password and apply the changes.

Log in again using the new credentials to check if the setup does indeed work. If not, for example, if you do not get the verification code, then reach out to Bigpond Customer Support, who will be able to help you out.
To keep your BigPond account safer, remember to update your recovery details periodically and choose a password carefully. For more questions, feel free to ask for help from Bigpond support.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-victoria/
More Info: https://www.bigpondonlineservice.com/