This recognition is due to the exceptional role played by Okay Call Centre in boosting credit card sales and customer acquisition for the Bank.
One of India’s biggest finance institutions, IndusInd Bank assesses its partners through a range of performance metrics like sales efficiency, customer satisfaction and innovation. In all these areas, Okay Call Center has performed excellently by repeatedly delivering outstanding quality service as well as surpassing set goals in sales. They have played a significant role in significantly increasing the financial institution’s credit card portfolio, thanks to their commitment to excellence and results-oriented.
During an event at IndusInd Bank headquarters, Mr Sumant Kathpalia, MD & CEO of IndusInd Bank presented the award to the team at Okay Call Centre. In his words “Mr Kathpalis adds:” This award is a testament to the exceptional performance and dedication of the entire Okay Call Centre team. Their cutting-edge selling techniques and adherence to customer fulfilment were some of the drivers behind our success story. We are looking forward to expanding our partnership with them.”
For several years, IndusInd Bank has been partnering with Okay Call Center, which specializes in offering quality call center services. Their expertise in customer engagement and sales has been instrumental in driving the Bank’s credit card sales and achieving remarkable growth.
About Okay Call Centre
Okay Call Center is one of the leading companies offering call centre services as well as sales and debt recovery solutions. It collaborates with top firms across different sectors to help improve their clients’ experience thus enhancing return on investment and business success. Due to this down-to-earth approach, they have become the first choice of maximum customers seeking reliable call centre solutions.