With everything getting digitized today, the North Sydney Dental Practice is also about to launch its online consultancy for variety of reasons to cater its prospective clients. In a recent press meet that was organised at the office of the North Sydney dentist clinic, Dr. CigdemKipel elaborated its need for general public. She said, “People do ignore an adequate oral care, which later turns out to be a major oral health complication. Through our online consultation, we intend to impart the knowledge and guide anyone, who gets in touch with us. This consultancy portal will be handled by an experienced professional, who will be advising on all the things necessary as well as identifying the symptoms of any kind of dental issues.”
“If there are any dental issues found through online consultation, the person will be advised to make an immediate visit to a nearby dentist. We are not offering this service at a cost at all or to invite patients to visit our clinic. This is an effort to spread awareness among everyone, who can access our consultation portal. Mostly people tend to self-medicate their minor or severe toothaches that render them temporary relief, but that can also suppress the signs of major dental ailment; which can erupt with extreme force. Hence, in order to avert such a situation, it would be excellent to have a professional advise you on what to do.”
Someone from the press asked her, how will the clinic support this endeavour financially? Cigdem answered, “This is a voluntarily service that each staff member would provide to the person inquiring over the portal. There will be one to two qualified staff members always available on the portal to respond in real time. Thus, the portal having a live chat facility as well as a provision to submit questions through emails makes the entire communication simple. Since, we have only experienced dentists in the team; there is no possibility that the wrong advice will be imparted to the person seeking guidance. Hence, the requirement for money becomes nil, for running this specialized help portal for anyone; who needs it the most. Furthermore, it’s something that is attached to our existing website, so there is not much of a cost occurring on maintaining this interface.”
On the question of expected time of its launch, Cigdem said, “We have many plans for year 2015 and we would like to start this consultancy facility soon. Right now we are doing an in-house trial of the interface and a live trial will be held in the month of December, 2014. This will enable us to figure out if it can be launched in January, 2015 or sometime later in the first quarter of next year. Whatever will be the outcome, we will certainly let you all know about it.”
Certainly when it comes to a Sydney dentist, this clinic stands atop the charts without much effort because of its innovative and human approach to the patients and their issues.