No More Phone Tag is in the business of helping clinicians provide better patient care. No More Phone Tag handles patient calls for doctors and healthcare facilities during lunch, weekends, after-hours, and other hectic scheduling times. The urgent calls are separated from the non-urgent ones and relayed accordingly. The truly urgent calls are passed on within 3 seconds to the concerned doctor while the rest are delivered on the next business day at a convenient schedule. The messages are relayed word to word to avoid inconsistencies. The call answering service is provided in multiple languages with a promise of consistent, transparent pricing.
The spokesperson at No More Phone Tag recently stated, “No More Phone Tag knows how catastrophic a phone tag can be for both patients and doctors. We implement practical strategies to prevent phone tag and related consequences. We ensure timeliness, accuracy and round the clock availability through a multi-lingual and trained team. Our call handlers pick up the call in the first ring, prioritize the message and do the needful – all in a matter of seconds. Our call answering services are relied on by over 90% of doctors. At 96%, our customer retention rates are some of the highest in the industry. Clients can’t simply go wrong with us.”
For No More Phone Tag, no two clients are the same. So, the client’s individual needs and wants are factored in and personalized solutions created accordingly. The client is free to customize the on-call and escalation process to his exact specifications. For non-urgent consults from the hospital, No More Phone Tag is ready to hold the message and deliver it at the time specified by the client. Any schedule is catered to and the ability to allow real-time changes is ensured. The services are apt for a single doctor but can seamlessly scale to multiple doctors.
The spokesperson further stated, “Customer care is integral to the success of any business, and doctors’ offices are no exception either. No More Phone Tag is committed to providing state of the art call answering services to elevate the customer experience on behalf of doctor’s offices. Our services enable clients to stay competitive and portray themselves as a patient-centric organization to each caller, each time. Our services are in line with the Health Insurance Portability and Accountability Act (HIPAA), and hence, complete anonymity to the client’s sensitive information is guaranteed. We also provide dedicated support for prompt assistance.”
No More Phone Tag makes the most of technology to raise the bar in cal answering service delivery. Voice mail transcription, web controls, disaster recovery systems, remote call forwarding, and other industry-specific technologies are deployed. The call answering service offers an affordable flat rate plan to help clients breathe easy. Only $65 is charged per month, irrespective of the number of calls received during the period. Thus clients need not bother about how much do answering services charge.
About No More Phone Tag:
No More Phone Tag is a high caliber call answering company based in Ohio since the year 1991. The call answering service provider offers efficient, reliable, and cost-effective med answering services for practices of all shapes and sizes.