Just like any professional role, a service advisor will not only benefit from training on a personal level, but will also add exceptional value to the dealership. Thus, the training will turn a new service advisor into a productive, customer-focused service employee and a future leader.

The service advisors need to have a basic understanding of the workings of the vehicle as it will help them immensely to communicate with the clients. Thus the training provided to them must focus on reinforcing their mechanical knowledge while introducing them to the customer interactions. Their performance needs to be reviewed on a regular basis and offer them training to further develop their skills.

Always being at the top-notch position, Jeff Cowan’s Pro Talk Inc. offers the simple, realistic and easy to implement training methods. Besides training the service advisors, the here aim at building Sales Culture and showcasing the Brand. Through the On-Site training provided by the experts, the service advisors will learn how to ask proper diagnostic questions and take control of the customer and the sale. All the efforts made by the trainers will eventually increase the customer survey scores. Besides, they promise an increase in hours per repair order within 10 days of installing the processes.

Apart from this, the experts come up with an interactive online sales training platform to provide the service advisors with cutting edge video training. They totally understand that the advisors cannot spend hours sitting at a computer and watching the long training videos. Thus, they come up with Pro Talk VT in order to get shorter video clips and more focused content.

It believes that customer satisfaction and retention is much more important than having a huge quantity. This will enable the service advisors to provide the customers with the service they deserve. Additionally, they can do their job properly.

About Jeff Cowan’s Pro Talk Inc

Just have a look at the training provided by Jeff Cowan’s Pro Talk Inc. –

• On-Site Training: In-Your-Store Training, Side-by-Side with your Advisors
• Pro Talk VT: Online Virtual Training
• Public Workshops
• Private Workshops: Basic or Advanced, also customizable

As per Jeff Cowan “Attend an exciting workshop featuring the creator of the modern day walk around and service selling processes”.

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