Ulster Bank customers have blasted compensate scheme of £20


Posted September 4, 2012 by martinasmith11

The customers of the Ulster Bank that is a part of the Royal Bank of Scotland group that is RBS are very furious with a compensation offer that is worth 20 pounds for weeks of the disruption of banking.

 
The customers from Ulster Bank, which is a part of the Royal Bank of Scotland group that is RBS, are very furious with a compensation offer that is worth 20 pounds for weeks of the disruption of banking.
The furious customers of the Ulster Bank have blasted a compensation scheme that will be paid out an amount of just 20 pounds that is 25 Euros for the technical problems that had affected some of them for no less than 10 weeks.
The bank that is a part of the Royal Bank of Scotland group has left thousands of its customers very much unable to withdraw cash or even access their accounts after an pu-grade in the software on the 19th of June. It also had taken longer than the rest of the group, which is also inclusive of NatWest, in order to resolve the issue.
The customers had taken to twitter in order to complain about the redress, while complaining that it had added "insult to injury". Jake O'Kane had to say that on the site for micro-blogging that he had expected to see customers leaving the bank. He also tweeted that the compensation of an amount of 20 pounds from the Ulster Bank had denied any kind of an access to the customers to their own for so many weeks. Thus, all this has also made an addition to the insult for such kinds of people. Apart if you require financial help feel free to visit at text a loan @ http://www.textaloan.org.uk/
One of the customers, Jen Keane had to say that: "Thanks Ulster Bank I'll try not to spend it all at once. What will I do with this windfall?" the rural customers have put forward a complain that the money is barely going cover the cost of driving themselves to the branches in order to try to sort out the problem which they are facing.
Ulster Bank was of the view that it will be refunding all fees as well as charges, and those who have incurred "reasonable out of pocket expenses as a result of this incident can apply to have them reimbursed".
Nevertheless, those who using the scheme will require to back up their claim with paper work or some kind of documentation. A spokesman had to say that, "We are already proactively refunding all fees, charges and debit interest which may have been charged in error and correcting any credit interest owed to Personal, SME and Corporate customers' accounts as a result of this incident. This is happening automatically and we expect to have the majority of adjustments completed by the end of October 2012."
-- END ---
Share Facebook Twitter
Print Friendly and PDF DisclaimerReport Abuse
Contact Email [email protected]
Issued By Martina Smith
Country United Kingdom
Categories Finance
Tags bank , finance , loan
Last Updated September 4, 2012